Reservation Policy

PAYMENT

Common period: you will be charged a percentage of 50% of the total value of the stay, without the fees, 15 days before the check-in date.

Periods of holidays and carnival: you will be charged a percentage of 50% of the total value of the stay, without the fees, 01 month before the check-in date.

POLICY FOR CANCELLATION:

Common period:

• If canceled 15 days prior to check-in date, no fee will be charged;
• If canceled later, it will be charged 50 % of the total price of the reservation;
• In case of no-show, you will be charged 100% of the total price of the reservation.

Periods of holidays and carnival:

• If canceled 01 month prior to check-in date, no fee will be charged;
• If canceled later, you will be charged 50 % of the total price of the reservation;
• In case of no-show, you will be charged 100 % of the total price of the reservation.

RESERVATION CHANGE POLICY:

Reservations can only have periods changed within the same deadline for cancellations (described above). After the deadline, you will be charged 50 % of the total price of the reservation.

POLICY FOR TRIPLE AND QUADRUPLE ROOMS:

In case of reservations for triple or quadruple rooms, please pay attention to the following information below when completing the accommodation data (previous tab - 1st stage of the online reservation):

  • Up to 12 years old is considered child;
  • From the age of 13 is considered an adult.

- There is no guarantee of reservations for triple or quadruple rooms. These are subject to availability of hotel beds.
- The reservation can be made normally. If there is no availability, Pousada do Sandi will contact you the next business day informing about the inability to validate the reservation.