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Reservation Policy

PAYMENT


Common period will be charged a percentage of 50% of the total amount of the stay, without fees, 15 days before arrival date.
Periods of holidays and Carnival will be charged a percentage of 50% of the total amount of the stay, without fees, 01 months before the date of arrival.


CANCELLATION POLICY:


Common period:
If canceled up to 15 days before date of arrival, no fee will be charged;
If canceled later will be charged 50% of the total booking price;
In case of no-show (no show) will be charged 100% of the total booking price.


Periods of holidays and Carnival:
If canceled up to 01 months before the date of arrival, no fee;
If canceled later will be charged 50% of the total booking price;
In case of no-show (no show) or early departure the hotel will charge 100% of the total booking price.

RESERVATION CHANGE POLICY:


Reservations can only be changed in the same deadline for cancellations (described above). After the deadline, will be charged 50% of the total booking price.

POLICY triple and quadruple rooms:


Children up to 05 years do not pay;
Children 06-12 years have more 20% of the daily rate (each child);
From 13 years is more 30% for each extra person in the room.
- There is no guarantee reserves to triple or quadruple rooms. These are subject to availability of hotel beds.
- The booking can be done normally, requesting room for three or four people in the observation. If there is no availability, Pousada do Sandi will contact the next business day to inform you about the impossibility to validate the reservation.

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